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Safety & Security

Core Area Patrol


Providing a sense of community, taking care of business and making sure the welcome mat is open to the downtown is what the Core Area Partol is all about. Community associations across North America have operated such programs for over 15 years with great success; people helping people makes a better community, and the DMRBIA is working hard to foster this culture.

Trained patrollers will cover the entire Business Improvement Area regularly, ready to deal with front line issues related to automobile and property crime, personal safety, hospitality and the social environment.

Whether it's providing information about community services, giving directions to tourists, escorting staff or customers to their vehicles, or providing emergency assistance, the patrollers are ready to assist where needed making the downtown area the best place to work, shop, live and visit.

CAP Team schedule is Monday through Friday 9 am - 4 pm.

UPDATE May 4, 2022: Funding still available, April 10, 2022 application deadline waived. Projects must still meet the Dec. 31, 2022 completion date. 

LOCTED “Lock Out Crime Through Environmental Design”


This Grant Program is based on CPTED, which stands for “Crime Prevention Through Environmental Design.” It is an approach to crime prevention that uses urban and architectural design and the management of built and natural environments. When properly applied, these principles can deter crime and help make people feel safe.

The program will provide free access to a CPTED assessment of your business location and surroundings. Depending on the outcome, grant funding may be provided to assist with recommended modifications.

DMRBIA feels strongly that pride of a community shows by keeping streets clean and landscaping tidy, managing graffiti, and dealing with other environmental aspects in a timely manner. This is reflected through the behaviour of citizens shopping, living in, or visiting our downtown BIA area. The LOCTED program seeks to influence behaviour and encourage stewardship, while reducing acts of vandalism; AND supports CMR Bylaws and RM RCMP’s goal of helping reduce property crime.

HOW DOES IT WORK?

The program will fall under the DMRBIA Safety & Security Committee; CMR Bylaw dept. will be an active partner on the Grant Committee. City CSO’s (Community Safety Officers), will conduct a CPTED assessment of each applicant property and provide recommendations on how improvements can be made. In many cases these modifications can be very cost-effective.

The application process will include completing a simple DMRBIA LOCTED application form (much like the Façade Improvement Program), providing a “before” picture and proposed outcome (which may be adjusted after the CPTED assessment). The Committee will review each application on its merit and may allocate a onetime grant, up to 50% of the actual cost, after completion and proof of payment of the project (not including taxes), to a maximum of $2,000.

The program is limited in total funding available and the availability of CPTED-trained personnel.

View the LOCTED Program Guide here.

View the LOCTED Application Form here.

Safe Streets Phone List


All street disturbances are not an emergency, but even low priority issues need to be reported in order for Downtown Maple Ridge to be a PRIORITY when it comes to resources!

Keep this list in clear site, close to your phone and advise staff of its location and importance.

See Phone Numbers

Resource Directory


This directory is distributed to every downtown Maple Ridge BIA business and service provider. Purpose: A Resource Directory for day to day use, providing mostly “local” contact numbers, in case of possible emergencies or issues.

How anti-social behaviour affects us:

Anti social behaviour impacts negatively on all people, young and old, in all communities. It reduces the quality of life for all residents.
Graffiti doesn't look good and has a huge impact on our communities, not to mention the costs of cleaning it up.

Why does Anti-Social Behaviour happen?
There are many factors that could cause the risk of anti-social behaviour happening.

What you can do?
Do not confront or say anything to a person demonstrating anti social behaviour. Any concerns, or other community safety issues, please do not hesitate to contact RM RCMP at 604-463-6251, or in case of an emergency call 911.

You can download the current Resource Brochure here.

Useful tips on how 9-1-1 works in relation to the police


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Useful tips on how 9-1-1 works in relation to the police

Non Emergency Reporting

  • The police non-emergency number in Maple Ridge and Pitt Meadows is 604-463-6251
  • The non-emergency line is for situations where immediate response or dispatch of police is NOT REQUIRED
  • Examples: Reporting crime with no suspect, reporting ongoing drug use, loud parties
  • The call-taker has a bit more time to gather more information

What is a non-emergency call?

  • No immediate Threat to life or propert
  • Less of a chance of an escalation (e.g. noisy party)
  • Crime already happened (stolen vehicle), suspect no longer on scene

RCMP File Numbers

Once a report is taken by a Report Agent, they will issue you a file number. Example: RM13-12345

  • RM - for Ridge Meadows
  • 13 - for the year 2013
  • 12345 - number of files created to date.

Emergency Calling 9-1-1

When to call 9-1-1

  • Something "in progress" - e.g. fights, break and enters (if suspects on scene), impaired driver report.
  • Something that has "just occurred" - e.g. serious crime such as sexual assault, robbery
  • Something "about to occur" - e.g. vandal, prowler
  • Any threat to life and/or property - e.g. screams, attacks, gunshots, fire, accident with injuries/medical

What to expect when you call 9-1-1:

  • A call-taker will answer by saying: "9-1-1: do you need police, fire, or ambulance?"
  • Tell the call-taker which service you require and for which City.
  • You will then be transferred to the requested agency where they will answer with, for example, " Ridge-Meadows RCMP emergencies"

Event in progress or "just occurred"

  • A call-taker will obtain the initial information
  • They will pass on pertinent information to the dispatcher through the computer system
  • The dispatcher will broadcast the event to all units (cars), or to a specific channel based on the type of call

Calling 9-1-1 using the 7 W's

  • What is happening or just happened?
  • Where is your location and the location the incident is occurring?
  • When did it happen, has there been a time delay?
  • What are you observing? a crime in progress or is it about to happen?
  • Where did the suspect flee? On foot or in a vehicle?
  • What kind of vehicle was involved? Description and plate # if known?
  • Where is the suspect's direction of travel?

Crime Reporting Program


Crime against business makes up a significant part of all recorded crime. Unfortunately, it is believed few of these incidents are actually reported.  Crime against business has an impact on business productivity, staff morale and the community. Staff are often reluctant to report incidents to the police for many reasons. You can do something about it.  Report it!

The police want every incident reported, to help them focus their attention on the problem areas and prevent further losses.

We encourage you to report crime to the police in the usual way, in the first instance. Information collected via crime statistics are used to determine policing strategies and staffing allocations. If we do not report crime, we will not receive adequate policing service in the area.

In Canada, approximately half of all crimes are reported to the police.  It is likely that more than 50 per cent of all crimes that take place are witnessed by neighbours looking out of their windows, by a person walking a dog, and hearing the sounds of breaking glass, or by a driver observing a person swerving all over the road. Why don’t people report crime?  In most cases it is because they don’t want to get involved, they are afraid of being wrong, or they are not sure what to do.

A five-minute delay in reporting crime reduces the chance of catching a criminal by 65 per cent. It is your duty as a citizen to report all crime.

The emergency number for reporting a crime in progress is 911
(occurring crime, when people injured, or injury risk exists)

The phone number for non-emergency complaint calls is 604-463-6251
(everything else: crime event passed, graffiti, vandalism)


Learn how to report a crime here.

There is also a link to the City of Maple Ridge to report any observations, that should be dealt with (such as graffiti, garbage, abandoned shopping carts, encampments, etc).

Citizens can click this link to report these incidents; the City will address the issues (or refer to the appropriate organization).

Theft from and of Vehicles


RCMP would like to provide the public with the following tips and best practices in an attempt to prevent theft of Motor Vehicles or Theft from Motor Vehicles.

Best Practices

  • Do not leave any property in your vehicle or expect to find it gone when you return later. Typical items stolen from vehicles include purses, wallets, credit cards, GPS units, passports, house keys, cash, clothing and sunglasses.
  • Do not leave any personal identification in an unattended vehicle or you could become a victim of identity theft. (includes drivers licence, financial documents, credit/debit information or any mail that could identify who you are) Often, the thieves are taking only identification and credit cards from purses, but leave the purse behind and the owner may not realize a theft has occurred until much later. Once armed with a few cards, thieves are able to then apply for, and receive loans in your name, additional credit cards, and cash advances. If you don’t notice the theft for a number of days, the damage done could be extensive.
  • Invest in a good anti-theft device, particularly a passive immobilizer. Use a steering wheel lock every time you park your vehicle.
  • Do not set the 'Home' function on your GPS device to your home address, but rather to a nearby intersection, thereby not allowing the suspects to know exactly where you live.
  • Do not keep your garage door opener in your vehicle along with any identifying information as this could result in directing the suspects directly to your residence.
  • Always wait for an automatic gate to close behind you when entering or leaving a controlled parking area.
  • Do not keep spare keys to your vehicle in the vehicle. Police see this happen all the time. What would have been the theft of some change in the ashtray, turns into a theft of a vehicle.
  • If you see any suspicious persons or activities near a vehicle, call the police immediately. Let the police determine if it’s a crime in progress.
  • Park in open, visible areas. Avoid parking behind fences and hedges.
  • At home, light your driveway at night. Elsewhere, park in well lit areas near pedestrian traffic.
  • Engrave your stereo and other on-board valuables with your Driver’s License number. This allows any officer that locates your stolen items to seize them and arrest the person in possession of them.
  • When fueling your vehicle, ensure that you have your vehicle's key with you at all times and lock your vehicle when you go in to pay.

This article is from the "E" Division web page, which can be viewed here.

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